The Small Print

Covid Protocols

As Covid is a changing and evolving problem, we are updating these protocols and requirements regularly - so please check these at the time of making your booking so that we can all avoid any miscommunications.

Both of your hosts have been fully vaccinated since July 2021, and we will keep up to date with regular booster shots as required for your peace of mind, and our own. As the accommodation is hosted within our property, we choose to only operate with vaccine passports for all who stay regardless of what level we are at within the NZ Protection framework. We ask that commencing 1 December 2021, any booking accepted by the property will require proof of a vaccination passport emailed through for each guest.  Thank you for your understanding and co-operation - we are not trying to separate people and create any division, we are wanting to make sure each guest has an enjoyable stay and is able to feel safe and leave here feeling relaxed and refreshed. We adhere to the highest Covid cleaning protocols for your safety.
 

Cancellation Policies

Travel disruptions are far more prevalent with Covid19 lockdowns and restrictions, so we allow cancellations at any time due to circumstances beyond anyone's control. As a small bespoke accommodation business, cancellations affect us a great deal, but we offer refunds at any time, & would really appreciate if guests would re-book for another time-  we can work together to find a suitable alternative date for your stay.

Unfortunately our property is unsuitable to anyone under 18 years of age.

The age and style of the building is not suitable to anyone who has a physical disability and has easy access requirements.

While we can cater to most dietary requirements, we are unable to offer any vegan options from our kitchen.

All reservations require a 50% deposit to secure the booking, with the balance due in full on day of check in.

Cooking facilities are not available for guest use.

We are a non-smoking accommodation provider.

No pets are allowed - we have 3 cats who live here with us.

All rooms & facilities are for paying guests only - no additional visitors are permitted. 

Guests will be liable for damages caused to any property within the villa caused by their actions.

An additional cleaning fee may be charged in exceptional circumstances.